Frequently Asked Questions

Our Guarantees

100% Authenticity

Every watch is verified by certified masters. Your trust is our priority.

Expert Consultation

Our specialists provide tailored advice to help you find your perfect timepiece.

Secure Transactions

We ensure every transaction is safe, transparent, and confidential.

About Your Purchase

Are all watches guaranteed authentic?

Yes, absolutely. Authenticity is the cornerstone of our business. Every timepiece is meticulously inspected by our certified watchmakers to ensure it is 100% genuine. We provide a certificate of authenticity with every purchase.

Do you offer international shipping?

We are pleased to offer fully insured, express international shipping. All shipments are handled by trusted couriers. Please note the recipient is responsible for any customs duties or import taxes in their country.

What payment methods do you accept?

We accept bank wire transfer and major credit cards (Visa, MasterCard, American Express). For high-value transactions, bank wire is preferred. Please contact us for more detailed information.

About The Watches

What is the condition of your watches?

We specialize in both new and pre-owned watches in exceptional condition. Each pre-owned watch undergoes a comprehensive servicing and polishing process to restore it to as close to factory-new condition as possible.

Do your watches come with a warranty?

Yes. All our timepieces come with the Ceasuri De Lux 24-month warranty, covering the mechanical movement. If the original manufacturer's warranty is still valid, it will be included as well.

Can you source a specific watch for me?

Absolutely. Our extensive global network allows us to source rare and highly sought-after timepieces. Contact our concierge service with the details of the watch you are looking for, and we will do our utmost to find it for you.

Didn't Find Your Answer?

Our team of watch experts is here to assist you. Please do not hesitate to reach out for any inquiries, however specific they may be.